Governing Services Agreement
Cookies Used on Survey Pages
Acceptable Uses Policy
63% of people consider a company's privacy and security history before using their products or services.
LAST UPDATED: JULY 25TH, 2018
This privacy notice only applies to a survey conducted by SVMK Inc. (also referred to in this notice as SurveyMonkey) that includes a link to this privacy notice. It does not apply, for example, to any other SurveyMonkey sites, products or services, or to surveys conducted by third parties via SurveyMonkey’s survey platform. SurveyMonkey is responsible for your responses.
SurveyMonkey collects personal information from you if you choose to participate in this survey.
SurveyMonkey collects the following types of personal information:
We will collect information about how you interact with our survey through cookies we use (see cookies section below). A good deal of the cookie data collected from you is aggregated and used only to provide general information about interactions with our survey tool. You can choose to remove or disable cookies in your browser. To learn how to manage your cookies, please visit your web browser's help center. Please note that doing this may adversely impact the functionality of the survey you are taking.
While we appreciate you responding to our survey, we would ask that you not share any confidential information, trade secrets or personal information of others in your responses. We reserve the right to delete any such response data.
Below we list and describe the types of cookies we use when you take a survey with us.
These cookies are used to enable certain additional functionality on our websites, such as storing your preferences like username and language selection and preventing users from taking the same survey multiple times. This functionality improves the user experience. (Example cookie names: cf, RP_XXXXXXXX, P_XXXXXX)
Performance Monitoring and Performance Enhancement Cookies
Other cookies help us to manage the traffic that comes to our website and provide you with quicker response times by distributing the traffic across our different servers, otherwise known as load balancing. (Example cookie names: EP201)
You don't have to take a survey. But, if you do take a survey, you acknowledge that SurveyMonkey collects and uses your data for the legitimate interests and purposes described in this Privacy Notice.
Your survey responses will be used by SurveyMonkey for research and commercial purposes. SurveyMonkey may use the collected information to administer the survey, to improve future surveys by, for example, looking at trends regarding how groups in particular locations respond to particular questions. We may also use the results to produce data and trends for commercial purposes and publication.
For example, we may use your personal information to administer the survey and to improve future surveys or to inform business and product decisions. We will also analyze aggregate trends and survey results both for our own purposes and for commercial reasons.
Your survey responses but not your email address or IP address may be sold to or shared with third parties, such as media firms, financial services, or market research firms. While such third parties may be able to identify you based on your responses (for example if voluntarily shared information about yourself in a response), SurveyMonkey contractually prohibits such third parties from disclosing your identity to other third parties and using survey responses to identify you as an individual or contact you for any purpose (marketing or otherwise).
SurveyMonkey may disclose the personal information you provide to its affiliates.
SurveyMonkey may disclose your personal information in the following situations:
SurveyMonkey may publish our analysis of survey responses and the results of our research. Such publications will not contain your personal information.
Your personal information may be stored and/or processed in the United States or any other country where SurveyMonkey or its affiliates, subsidiaries, or service providers maintain facilities.
We enter into contracts to ensure the safe transfer and storage of your personal information.
We only retain data about you for the period necessary for us to gain useful insights from that data and fulfil the uses described in this privacy notice or for as long as a particular survey remains open (whichever is the longer period). Generally, we won’t retain personal data about you for more than 2 years from the last date you responded to a survey—unless we have legal or business reasons requiring us to retain it for longer.
SurveyMonkey is happy to assist you in order to:
We will only be able to fulfil any of the above requests if we have personal information allowing us to identify you in our systems.
For general SurveyMonkey privacy issues, or to submit feedback or ask SurveyMonkey questions about its privacy practices and this privacy notice, please contact us:
SVMK Inc. (C/O General Counsel)
1 Curiosity Way
San Mateo, California 94403
Updating this Privacy Notice
SurveyMonkey may occasionally update this privacy notice to reflect feedback and changes in its business or to comply with applicable laws and regulations. When SurveyMonkey makes such an update, SurveyMonkey will revise the "last updated" date at the top of this privacy notice. If there are material changes to this privacy notice concerning how SurveyMonkey will handle your personal information, SurveyMonkey will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification, when possible.
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