The Keatext integration lets you seamlessly import your surveys from SurveyMonkey, and leverages AI-driven text analytics to instantly process open-ended responses to identify what needs immediate attention to improve your customer experience.
Automatic analysis in real time
Once a survey is imported, Keatext will take care of analyzing existing responses from the date you select, and automatically trigger the analysis of new responses.
Quantitative data to improve CX
The Keatext integration is a strong solution for a mixed method approach, measuring your qualitative data with built-in metrics for sentiment and intent analysis.